Refund Policy

Since at is offering non-tangible irrevocable services, we do not issue refunds once the order is accomplished and service has been rendered or in case you have purchased a package or service has been started  . As a customer, you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback. Once a payment is made, We do not provide refunds. If a project is canceled or postponed the terms of our contract are still in place and agreed upon funds are due.

All website development projects We agree to work on require a signed contract to begin or an email confirmation from you. The web development contract clearly defines what we have agreed upon to be built when it will be completed and the terms of payment. Both you and I sign the contract by paying the invoice that we BOTH agree to honor the terms. If you change the scope of the project, an addendum will be written up that we both sign and agree to the new terms.

All web development projects require a deposit to begin work. The amount of the deposit, any milestones, and final payment are defined in the contract. Any payment made is non-refundable. Once you sign a contract, We have committed time in our schedule to dedicate to your project and we are declining other work that I could be taking on.

All software written is custom coded. By nature, code may have bugs in it. If something does not work properly, this does not entitle a refund for the full project. We will fix the bug As soon as possible.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:

non-delivery of the service: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to us in writing within 14 days from the order placing date/first payment. Otherwise it will be considered received and downloaded;

product or service not-as-described: such issues should be reported to our Technical Support Department within 14 days from the date of the purchase or final payment of the product/service. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored. Sample products are available for evaluation purpose at our free sample templates section.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products or services with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products & services.

Contact Us
Support Desk Email:
Skype: WordPressExpertHelp

Please give it 12-24 hours for our Support Team to get back to you on the problem.

Please make sure your request does not contradict our Terms and Conditions.